Terms and Conditions

Welcome to Trovatic! These terms and conditions govern your use of our website and the purchase of products from Trovatic. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase.

“Trovatic” refers to our eCommerce online shop. “Customer,” “you,” and “your” refer to the person accessing or using our website. “Products” refer to the goods available for purchase on our website. “Website” refers to the Trovatic website accessible at https://trovatic.com/

Ordering and Purchases – By placing an order on our website, you agree to provide accurate, current, and complete information about yourself. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time. Prices for products are in Kuwaiti dinar (KWD) and are subject to change without notice. Such changes do not affect orders that have already been accepted.

Shipping and Delivery – We aim to ship orders promptly; however, delivery times may vary depending on your location and product availability. Once your order has been shipped, we will provide you with tracking information, if available. We are not responsible for any delays or damages incurred during shipping.

Returns and Refunds – We want you to be satisfied with your purchase. If for any reason you are not entirely satisfied, you may return the product within 7 days of receipt for a refund or exchange, subject to our return policy. Returned products must be unused, in their original packaging, and in the same condition as received.

Intellectual Property – All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Trovatic or its licensors and is protected by copyright and other intellectual property laws.

Limitation of Liability – To the fullest extent permitted by law, Trovatic shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or the purchase of products.

Governing Law and Jurisdiction – These terms and conditions shall be governed by and construed in accordance with the laws of Kuwait. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Kuwait.

Changes to Terms & Conditions – We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the revised terms and conditions.

By using Trovatic, you agree to abide by these terms and conditions.

Thank you for choosing Trovatic!